Your privacy and data protection matter to us. This statement explains how we collect, use, and store your information in line with South African law and best practice.

Information Collected

We collect information when you use our site, fill in forms, or contact us directly.

• Personal identification information, such as name, contact details, and address, is collected when you engage with our services.
• Information on your inquiry type, preferences, and communication history helps us refine the support we provide.
• Usage data—like website usage patterns, pages viewed, and interaction logs—is gathered to improve your experience.
• Device and browser data may be collected for technical security and site optimisation.

How We Use Information

Collected data enables us to provide better support and maintain secure, quality service.

• Respond to your questions and deliver tailored guidance based on your inquiry.
• Enhance website functionality for a smoother, more intuitive user experience.
• Monitor system security and defend against misuse or unauthorised access.
• Comply with legal obligations and administrative requirements under local regulations.

Legal Grounds for Processing

We follow South African data protection laws, including POPIA guidelines.

Your information is processed based on consent, contractual necessity, and legitimate interest. You have the right to withdraw consent at any time.

How We Share

We do not sell personal data and only share details for essential purposes.

• Service providers helping deliver and maintain our site, under strict confidentiality commitments.
• Legal authorities when required to comply with law or protect users and services.
• Successors, in cases of business transfer, merger, or similar event, always with privacy safeguards.

Data Security

We take careful steps to safeguard your information, applying up-to-date technical and organisational measures. Access is restricted to those who require it, and all data handling follows South African regulations and industry standards to prevent loss, misuse, or unauthorised disclosure.

Your Data Rights

You have rights to your information, including access, correction, and erasure.

• Request access to the data we hold about you.
• Ask for corrections of inaccurate or incomplete information.
• Request erasure—subject to necessary limitations—of your information.
• Object to or restrict certain types of processing or withdrawal of consent.

Cookies & Tracking

We use cookies for site navigation and analytics. Your preferences can be updated in our Cookie Policy or browser settings.

See Cookie Policy See Cookie Policy

Contact Us

Please get in touch to exercise your rights or raise privacy concerns. We commit to prompt, respectful responses.

Policy Changes Notice

We may update policies as regulations evolve. Any significant changes will be highlighted on our site.